How to Verify Your Identity

Verifying your identity helps property seekers trust your adverts. In Ghana it's optional, so you can list properties and subscribe to a plan without it, but we recommend it. It only takes a few minutes.

What you'll need

  • Your Ghana Card, an international passport or a driver's licence (the original document). Where available, you can also verify with your Ghana Card number.
  • A phone or computer with a camera, for a quick selfie.
  • A well-lit place, so your face and document are clear.

How to verify your identity

  1. Sign in and go to Account → Verification.
  2. Under Identity Verification, choose how you'd like to verify.
  3. Check that the account details shown are yours, tick This is my account and I'm verifying it for myself, then select Continue.
  4. Follow the steps on screen and take a selfie.
  5. Our team reviews your details, usually within a few hours during our working hours (Monday to Friday, 6am to 6pm GMT), and we'll email you once it's done.

Tips for a smooth verification

  • Use your own ID. The ID you verify with is linked to this account permanently.
  • Make sure the name on your account matches the name on your ID.
  • Use the original document, not a photocopy, laminated copy, screenshot or photo of an ID on another screen.
  • Use a Ghanaian document. IDs from other countries, such as an ECOWAS card or a foreign passport, may not be accepted.

Your verification attempts

Each account has 3 verification attempts, so take a moment to check everything before you submit. If you use all three, our team will review your account and email you.

Please keep your account safe

Only verify an account that is yours. If someone has given you login details and asked you to verify an account for them, please don't continue. Let us know instead.

Need a hand?

Our team is happy to help, Monday to Friday, 6am to 6pm GMT. Email support@ghanapropertycentre.com and include your account ID (it starts with E).