Can't Log In

If you're having trouble signing in, these steps usually sort it out quickly.

If you see "These credentials do not match our records"

• Check your email address. You may have signed up with a different email. Try any other address you use.
• Forgotten your password? Select Forgot password on the sign-in page and enter the email on your account. We'll email you a link to set a new password. The link is valid for 7 days.
• Signed up with Google or Apple? Use the Continue with Google or Continue with Apple button instead of a password.

The password reset email hasn't arrived

• Check your Spam or Junk folder.
• Make sure you entered the email address on your account.
• Request a new link if your last one has expired.

Your browser keeps signing you in to the wrong account

Sign out completely, close and reopen your browser, then sign in again.

Property seekers: sign in without a password

On the sign-in page, choose Email me a sign-in link. The link works once and expires after 15 minutes, so use it straight away.

Still can't get in?

If you see a message that your account isn't registered or has been disabled, or nothing above works, please contact us from the email address on your account and we'll help. For your security, we'll never ask for your password.

Need a hand?

Our team is happy to help, Monday to Friday, 7am to 7pm. Email support@nigeriapropertycentre.com or message us on Telegram at @nigeriapropertycentre, and include your account ID (it starts with E).